Sales Policy
Effective Date: January 16, 2025

Welcome to Chic X’s Charm! This Sales Policy outlines the terms and conditions related to the sales of our perfume products. By placing an order on our website chicxscharm.com, you agree to be bound by this policy.

1. Product Availability

All products are subject to availability. While we strive to keep our inventory up to date, there may be instances where a product is out of stock after an order has been placed. In such cases, we will:

  • Notify you promptly.

  • Offer an alternative product or a full refund.

2. Pricing and Payment

  • Pricing: All prices are listed in USD and are subject to change without prior notice. Prices displayed at the time of purchase are final.

  • Payment Methods: We accept major credit cards, PayPal, and other secure payment methods as displayed at checkout.

  • Taxes: Applicable sales tax will be calculated and added during checkout based on your shipping address.

3. Order Confirmation

Once your order is placed, you will receive a confirmation email with the details of your purchase. Please review this email carefully and notify us immediately if any information is incorrect.

4. Shipping and Delivery

  • Shipping Methods: We offer standard and expedited shipping options. Delivery times and costs will be displayed at checkout.

  • Shipping Area: Currently, we ship within the United States.

  • Delivery Issues: If you encounter any issues with delivery, contact us at shipping@chicxscharm.com with your order number.

5. Cancellations

Orders can be canceled within 24 hours of placement unless the item has already been shipped. To cancel your order, contact us at orders@chicxscharm.com with your order details.

6. Returns and Refunds

Please refer to our Refund and Returns Policy for detailed information on returning items and obtaining refunds.

7. Product Descriptions

We strive to ensure product descriptions and images on our website are accurate. However, slight variations in color, size, or design may occur. Such variations do not constitute grounds for a refund or exchange.

8. Promotions and Discounts

Promotional offers and discounts are subject to specific terms and conditions, including expiration dates and usage limits. Discounts cannot be combined unless explicitly stated.

9. Limitation of Liability

Chic X’s Charm is not liable for:

  • Delays or failures due to circumstances beyond our control (e.g., natural disasters, carrier delays).

  • Unauthorized use of your payment method.

10. Contact Us

For any questions or concerns about our Sales Policy, please contact us:

  • Street: 4150 Kuhl Avenue, Norcross, Georgia, United States

  • Phone number: 678-690-2683

  • Email: sales@chicxscharm.com

  • Website: chicxscharm.com