Payment Policy
Effective Date: January 16, 2025

At Chic X’s Charm, we are committed to providing a secure and convenient payment process for all our customers. This Payment Policy outlines the terms and conditions related to payments made on our website (chicxscharm.com). By making a purchase, you agree to the terms described below.

1. Accepted Payment Methods

We accept the following payment methods:

  • Credit/Debit Cards: Visa, MasterCard, American Express, Discover.

  • PayPal: For secure and fast transactions.

  • Other Methods: Additional payment methods may be displayed during checkout based on your location.

2. Currency

All prices on our website are listed in United States Dollars (USD). Payments must be made in USD.

3. Payment Authorization

When you place an order, your payment method will be authorized for the total amount of your purchase. Funds will be charged at the time your order is confirmed.

4. Security of Payments

We prioritize the security of your payment information:

  • Our website uses industry-standard SSL encryption to protect your data.

  • Payment information is processed securely and is never stored on our servers.

5. Failed Payments

If your payment is declined, please:

  • Ensure your payment information is correct.

  • Contact your bank or payment provider for further assistance.

If the issue persists, reach out to us at payments@chicxscharm.com for support.

6. Refunds

Refunds for eligible returns will be processed to the original payment method. For detailed information on returns and refunds, please refer to our Refund and Returns Policy.

7. Payment Disputes

If you notice an unauthorized or incorrect charge, contact us immediately at payments@chicxscharm.com. We will investigate and work with you to resolve the issue promptly.

8. Taxes

Applicable sales tax will be calculated based on your shipping address and added during checkout. Customers are responsible for any additional taxes or fees imposed by their local jurisdiction.

9. Promotional Codes and Discounts

Promotional codes and discounts must be applied at the time of purchase. They cannot be applied retroactively to an order once it has been completed.

10. Contact Us

For questions or concerns about our Payment Policy, please contact us:

  • Street: 4150 Kuhl Avenue, Norcross, Georgia, United States

  • Phone number: 678-690-2683

  • Email: payments@chicxscharm.com

  • Website: chicxscharm.com