Privacy Policy
Effective Date: January 16, 2025

Welcome to Chic X’s Charm! Your privacy is important to us, and we are committed to safeguarding your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your data when you interact with our website, services, and products. By accessing or using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We collect personal and non-personal information to provide you with a seamless shopping experience. This includes:

  • Personal Information: Name, email address, phone number, billing and shipping addresses, and payment details.

  • Non-Personal Information: Browser type, IP address, device information, and usage data (e.g., pages visited, time spent).

  • Voluntarily Provided Information: Information you submit through forms, surveys, or account creation.

2. How We Use Your Information

We use your information to:

  • Process and fulfill orders.

  • Communicate with you about your orders, inquiries, and promotions.

  • Improve our website, services, and customer experience.

  • Ensure security and prevent fraud.

  • Comply with legal obligations and enforce our terms.

3. Sharing Your Information

We respect your privacy and will never sell your information. However, we may share your data with:

  • Service Providers: Third parties who assist with payment processing, shipping, marketing, and website analytics.

  • Legal Authorities: When required by law, subpoena, or to protect our rights.

  • Business Transfers: In the event of a merger, sale, or acquisition, your information may be transferred.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Enhance site functionality and user experience.

  • Analyze traffic and improve site performance.

  • Deliver personalized advertisements and content.

You can manage your cookie preferences through your browser settings.

5. Your Rights and Choices

You have the right to:

  • Access and update your personal information.

  • Opt-out of receiving promotional emails.

  • Request deletion of your data (subject to legal obligations).

  • File a complaint with your local data protection authority.

To exercise these rights, contact us at info@chicxscharm.com.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, and resolve disputes.

7. Data Security

We implement robust security measures to protect your data from unauthorized access, disclosure, or misuse. However, no system can guarantee 100% security. Please use caution when sharing sensitive information online.

8. Children’s Privacy

Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from children. If we discover that we have inadvertently collected data from a child, we will delete it promptly.

9. Third-Party Links

Our website may contain links to external sites. We are not responsible for their privacy practices. We encourage you to review the privacy policies of third-party websites.

10. Policy Updates

We may update this Privacy Policy periodically to reflect changes in our practices or for legal compliance. Updates will be posted on this page, with the effective date noted above.

11. Contact Us

For questions or concerns about this Privacy Policy or your personal information, please contact us:

  • Street: 4150 Kuhl Avenue, Norcross, Georgia, United States

  • Phone number: 678-690-2683

  • Email: info@chicxscharm.com

  • Website: chicxscharm.com